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We will only store your contact details if you choose to register an account with us or join our mailing list.  If you complete a transaction without setting up an account your information will not be stored.

Secure Payment

We use PayPal for all transactions.  PayPal is one of the safest ways to send money online. PayPal never shares your financial information with or sells it to merchants. PayPal automatically encrypts all sensitive information.

Terms and Conditions

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of, use of, or access to or any contact on the website through which the service is provided, without express written permission by us.

Prices for our products are subject to change without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

For more details, please see our Returns Policy.

Import Duties & Taxes

Ottoloom has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable. Please see the shipping section for more information about delivery costs and delivery dates.